Support

To order toll free from the US or Canada call (800) 220-8386.
Fax your order to (802) 375-6860.
Email your order to orders@toolfactory.com.

Shipping Costs:

$7 minimum; 6% shipping, $35 max.

Print an order form (PDF).

Call Tool Factory's corporate offices at (802) 375-6549.

To check on the status of an order, or for any operational issues, please contact Gordon Woodrow at gordon@toolfactory.com (802) 375-6549 x 203.

You can reach our technical support team at support@toolfactory.com

Get software upgrades, patches. Download logos for print or website usage. Link here.

Dealers, please contact Gordon Woodrow at gordon@toolfactory.com or (802) 375-6549 x 203. If you are putting Tool Factory's products in your catalog or website, simply click-to-enlarge any product image on Tool Factory's site for the highest resolution image. Download Tool Factory's corporate logos here.

Link to tutorials for Tool Factory Products.

Download lesson plans from our extensive library. Link here.

For press inquiries, please contact Jennifer Sweeney at jennifer@toolfactory.com or (802) 375-6549 x 201

For questions concerning special needs, please e-mail specialneeds@toolfactory.com

Tool Factory, Inc.
3336 Sunderland Hill Rd.
Sunderland, Vermont 05250
USA

Phone: (802) 375-6549 Fax: (802) 375-6860

Flying Carpet - Download the latest Upgrade.

Chefrens Pyramid - Download the Windows XP Upgrade.

Cheops Pyramid - Download the Windows XP Upgrade.

Musical Leaps and Bounds - Download the version 1.1 patch for Windows XP users.

Tool Factory Database - Download this patch to upgrade from version 2.2 to XP-friendly version 2.3

Tool Factory Painter - Download this patch to upgrade from version 2.2 to XP-friendly version 2.21