Contact Us

To order toll free from the US only call (800) 220-8386. To order from Canada and other countries cal (802) 375-6549..
Fax your order to (802) 375-6860.
Email your order to

Shipping Costs:

$8 minimum; 7% shipping, $40 max.

Print an order form (PDF).

Call Tool Factory's corporate offices at (802) 375-6549 or Toll Free (US Only) (800) 220-8386.

To check on the status of an order, or for any operational issues, please contact us at (802) 375-6549 or (800) 220-8386 (US Only).

Get software upgrades, patches. Download logos for print or website usage. Link here.

Dealers, please contact Kendra Ericson at or
(802) 375-6549 x 201. If you are putting Tool Factory's products in your catalog or website, simply click-to-enlarge any product image on Tool Factory's site for the highest resolution image. Download Tool Factory's corporate logos here.

For press inquiries, please contact Amanda Stevens at or (802) 375-6549 x 211

For questions concerning special needs, please e-mail

Download the special education manuals from Closing the Gap.

Tool Factory, Inc.
3336 Sunderland Hill Rd.
Sunderland, Vermont 05250

Toll Free Phone (US Only): (800) 220-8386
Phone: (802) 375-6549
Fax: (802) 375-6860

Tool Factory has built tutorials for many products. Link to these free resources.

Check out our curriculum area! It's jam-packed with activites, lesson plans, curriculum correllations, and templates to use with Tool Factory products.

Click here to sign up for a free 10-day trial of Elementary Zone's internet subscription service.

There are loads of product demos available. Link here and look for the red "DEMO" buttons.

Software may be returned within 30 days of purchase for a refund or exchange. Software returns and exchanges must be in new, saleable condition with all original contents. Any incomplete returns, or those received after 30 days will not be refunded. Returns must be prepaid. Shipping fees are non-refundable.

Hardware is not returnable / exchangeable except in the case of manufacturer defect. Defective hardware may be exchanged within 30-days of purchase for the same product. After 30 days, we would be happy to assist you in working with the manufacturer to secure a repair or exchange within the boundaries of the manufacturer warranty. Hardware includes, but is not limited to, mobile labs, digital cameras, video cameras, educators kits, and the Skoog.

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